Call: (305) 731-9595

Rodrigo Otazu of Argentina

Terms & Conditions
 

Return / Exchange Policy

Customers may return items within 3 days from receipt of their products, for a full store credit (less shipping charges) that can be applied towards another item from our store at any time in the future.

Return authorization is required on all returns.  Simply E-mail us before sending back the item for a return authorization number (RA#).  Please write this RA# on the outside of your package.  All unauthorized returns will be sent back at the sender's expense.

Shipping charges will be applied to any exchanges.

All items being exchanged must be accompanied by your original receipt.  All tags, cards and/or pouches must be included.

Please feel free to E-mail or call if you have any questions prior to purchasing.
 

Guarantee

Otazu Jewels come with a 6 month guarantee.   We repair or replace it for free during that time period. 
 

Special Order and Sale items

Special orders and sale items are final, non-returnable or exchangeable.